Job Description

FCCI is guided by our core values of Loyalty, Integrity, Vision, Excellence and Service. These are the principles and behaviors that guide how we support and trust one another, build our teams, cultivate leaders and create a company that feels like family. If these are your values, we'd like you to join our team.

We are currently seeking an Auto Appraiser - Desk Review insurance professional to perform timely and cost effective quality assurance audits. The Appraiser will be responsible for conducting quality assurance audits on CCC Open Shop estimates, Independent Appraiser (IA) appraisals, Diminution of Value assessments, and auto subrogation demands. Acts as a technical resource for claims staff and appraisal vendors, providing expertise and guidance on damage estimates and subrogation matters. Coordinates and manages dispatch assignments for vehicle inspections to ensure efficient claim processing.

Responsibilities:

• Perform thorough quality assurance audits of CCC Open Shop estimates, IA appraisals, Diminution of Value reports, and auto subrogation demands to ensure accuracy and compliance.
• Serve as a subject matter expert and technical resource for claims staff and appraisal vendors, addressing inquiries related to damage estimates and subrogation issues.
• Manage and assign dispatches for vehicle inspections, coordinating schedules with appraisers and vendors to optimize operational efficiency.
• Collaborate with claims adjusters, appraisers, and vendors to resolve discrepancies and facilitate timely claim resolution.
• Maintain detailed documentation of audits, communications, and dispatch activities.
• Identify process improvement opportunities and recommend enhancements to audit and dispatch procedures.
• Provides oversite to damage assessments to control indemnity and expense cost

The selected candidate will work from our Sarasota, FL corporate office, office in Lake Mary, FL or office in Richardson, TX. FCCI offers a hybrid environment for this position, and you will have the opportunity to work in the office 3 days per week and 2 days per week from your home.


In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:

• Flexible Work Environment
• Paid Family Leave
• Competitive PTO & Holidays
• Recognition & Bonus Programs
• Medical, Vision, Dental & Life Insurance
• Employee Referral Bonus
• Paid Volunteer Time
• 401(k) Match & Profit-Sharing

The salary range for this position is $62,419-$96,126 annually. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities.


We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Please apply via our website at


Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Work at office, Local area, Flexible hours, 2 days per week, 3 days per week,

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