HVAC Service Manager Job at CognITek Group, Wilmington, DE

dzY0VTVEYTFaMndGdlllb0xEcmVZOTFMalE9PQ==
  • CognITek Group
  • Wilmington, DE

Job Description

Job Description

We are searching for a dynamic HVAC Service Manager near Wilmington DE who has demonstrated leadership and people development skills. The HVAC Service Manager will lead a team of 15+ employees and be responsible for coordinating HVAC services and repairs across the market.

About the Requirements/Skills:

  • 10+ Years within the HVAC Residential Industry - Do not apply without HVAC experience .
  • 3+ Year's experience in a service management role within the industry
  • Technical School diploma or certificate of completion or Associates Degree
  • Knowledge of HVAC equipment, tools and materials
  • Extensive technical skills within the trade
  • Customer/Client Interfacing
  • Ability & willingness to work a flexible schedule as necessary to meet customer requirements
  • Understanding of operational concepts including planning, scheduling, and logistics
  • Demonstrated excellent written and verbal communications skills
  • Proficient in Microsoft Office, including Word and Excel

About the Responsibilities:

  • Directly manages Service and Dispatch staff members. This includes but is not limited to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Stay abreast of industry technological developments and convey this knowledge to team members
  • Coordinate team member activities to ensure individual and team goals are consistently achieved; ensure team members are working up to the highest standards in all aspects of their positions; conduct regular meetings with team members to review company policy and procedures, performance, quality and safety statistics
  • Interface effectively with other departments
  • Ensure employees provide superior customer service; conducts ride-a-longs with Service Technicians
  • Provide customer service support, as necessary; respond to customer inquiries and problems in a timely manner; resolve excessive consumption problems
  • Promote and support the Company brand

Job Tags

Work at office, Flexible hours,

Similar Jobs

Year Up United

Desktop Support JOB Training Program Job at Year Up United

 ...receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell... 

Impact Kids

Basketball Coach Job at Impact Kids

 ...Teaching And Instruction Of Youth Basketball Classes And Camps Looking for experienced individuals for teaching and instruction of...  ...be an athlete with considerable skill and be passionate about coaching. This individual must provide constructive criticism, implement... 

SLG INNOVATION, INC.

Information Technology Security Manager Job at SLG INNOVATION, INC.

 ...Job Description Summary The IT Security Manager is responsible for leading the development and execution of the brands cybersecurity...  ...Functions Develop, implement, and manage the brands information security strategy, policies, standards, and procedures. ... 

Get It - Healthcare

RN Triage Nurse - Remote | WFH Job at Get It - Healthcare

Are you an experienced Registered Nurse (RN) looking for a rewarding remote opportunity in a fast-paced, team-oriented environment? We are seeking skilled nurses with both pediatric and adult experience to join our growing telephone triage team. If you prefer weekend... 

Aerotek

Warehouse Worker Job at Aerotek

 ...They will be manual picking with a pick sheet (if no forklift experience 100% if the job is manual)- Utilize picking lists to retrieve...  ...building of pallets and shrink wrapping- Assisting with any other warehouse duties**Skills**order picking, forklift, order puller, order...