Job Description
Job Description
Job Description
We are seeking a self-motivated and experienced leader to manage daily operations for a growing pet-focused small business. This role offers strong opportunities for business development and long-term expansion.
Ideal Candidate
You should be someone who:
- Has 5+ years of experience in:
- QuickBooks & bookkeeping (REQUIRED)
- Online marketing & digital media (REQUIRED)
- Small business or operations management (REQUIRED)
- Leads independently with a self-directed management style
- Has strong customer service and retention skills
- Understands small business operations across multiple areas
- Can supervise, train, and hire employees
- Is adaptable and comfortable shifting between roles
- Manages time well and communicates clearly
- Is bilingual English/Spanish (Preferred)
- Lives within 5–10 miles of zip code 77091
Key Responsibilities
Sales & Customer Service
- Serve as primary contact for customers
- Provide accurate service information
- Troubleshoot and resolve customer concerns
Operations & Scheduling
- Ensure smooth daily business operations
- Make decisions for staff, schedules, and route coverage
- Step in to assist with field work when needed (including route work)
Employee Management
- Train and support employees
- Review performance and timesheets
- Resolve employee issues promptly and professionally
Business Growth & Marketing
- Develop and implement online and print marketing strategies
- Manage social media, website updates, and digital presence
- Conduct direct sales and onboarding for new customers
Administration & Accounting
- Manage invoicing and complete accurate bookkeeping
- Maintain reports and communicate updates to the owner
- Oversee inventory control and supplies
Additional Expectations
- Hybrid work: remote + in-office Monday–Friday
- Occasional weekend on-call for email responses
- Occasional after-hours needs (training, route coverage, etc.)
- Attend promotional events as needed
Required Skills
- Minimum 5 years of QuickBooks & bookkeeping (Required)
- Minimum 5 years of online marketing / digital sales (Required)
- Minimum 5 years of business or operations management (Required)
- Excellent written and verbal communication
- Strong attention to detail and accuracy
- Ability to multitask and prioritize work
- Integrity, professionalism, and reliability
Qualifications
- Business degree or equivalent experience (Preferred)
- English/Spanish bilingual (Preferred)
- No felonies
- Must live near 77091
Working Conditions & Benefits
- Hybrid work (remote + office)
- Casual attire; uniform shirt and company truck provided for any field work
- 60-day probationary period
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Position Details
Job Types: Part-time
Pay: $20–$25 per hour
Hours: 15–25 per week
Location: Houston, TX 77091
Commute/Relocation: Must be able to commute or relocate before starting
Company Description
Scoop Le Poop is Houston’s original pet waste management company. We shoveled our way into the business back in 2000, and for 25 years we’ve worked to keep homes and businesses clean and hygienic — with genuine satisfaction guaranteed. Our motto still stands: If it poops, we scoop!
Company Description
Scoop Le Poop is Houston’s original pet waste management company. We shoveled our way into the business back in 2000, and for 25 years we’ve worked to keep homes and businesses clean and hygienic — with genuine satisfaction guaranteed. Our motto still stands: If it poops, we scoop!
Job Tags
Hourly pay, Part time, Casual work, Work at office, Remote work, Work from home, Relocation, Monday to Friday, Flexible hours, Shift work,