Remote live chat agent Job at Elastic Fabrics of America, Romulus, MI

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  • Elastic Fabrics of America
  • Romulus, MI

Job Description

Remote Live Chat Agent

Location: Romulus, MI, 48174

Overview

We are seeking a Remote Live Chat Agent to join our team in Romulus, MI. As a Live Chat Agent, you will be responsible for providing exceptional customer service and support through online chat platforms.

Responsibilities

  • Respond to customer inquiries and provide assistance through live chat
  • Resolve customer issues and escalate to appropriate departments when necessary
  • Provide product information and guidance to customers
  • Ensure customer satisfaction and retention through excellent communication
  • Maintain accurate records of customer interactions and transactions

Qualifications

  • Excellent written communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Customer service experience is a plus
  • Proficiency in using live chat platforms and CRM software
  • High school diploma or equivalent

Salary info:

$25 - $29 / hr

Job Tags

Remote job,

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