Job Description

Remote Live Chat Agent

Location: Romulus, MI, 48174

Overview

We are seeking a Remote Live Chat Agent to join our team in Romulus, MI. As a Live Chat Agent, you will be responsible for providing exceptional customer service and support through online chat platforms.

Responsibilities

• Respond to customer inquiries and provide assistance through live chat
• Resolve customer issues and escalate to appropriate departments when necessary
• Provide product information and guidance to customers
• Ensure customer satisfaction and retention through excellent communication
• Maintain accurate records of customer interactions and transactions

Qualifications

• Excellent written communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Customer service experience is a plus
• Proficiency in using live chat platforms and CRM software
• High school diploma or equivalent

Salary info:

$25 - $29 / hr

Job Tags

Similar Jobs