Job Description

Full job description

Job description and what you’ll do : ARI is growing and we’re looking for a Salesforce Junior Administrator. We are seeking a motivated and detail-oriented person to join our team. As a Salesforce Junior Administrator, you will play a crucial role in supporting our organization by maintaining and enhancing our Salesforce CRM system. You will work closely with our Enterprise Platform Manager and program teams to ensure optimal utilization of Salesforce, driving efficiency and productivity.

Key Responsibilities:

• Data Management: Import, export, and clean data within Salesforce to maintain data integrity and accuracy.
• Reporting and Analytics: Assist in developing and maintaining custom, summary and matrix reports, dashboards, and other analytical tools to support sales and management decision-making.
• Process Optimization: Identify opportunities to improve Salesforce processes and workflows, streamlining operations and increasing efficiency.
• Troubleshooting: Resolve user issues and errors related to Salesforce, providing timely and effective support.
• Customization: Assist in configuring Salesforce settings, including maintaining credentials for connected applications, modifying custom objects from managed packages, mapping custom fields with their appropriate data types, and configuring page layouts and lightening record pages.
• Training: Provide basic Salesforce training and support to end-users, ensuring they are proficient in using the system.
• Stay Updated: Keep up-to-date with Salesforce releases and best practices to maintain the system's effectiveness.
• Documentation and Process Mapping: Adheres to Agile Methodology best practices by efficiently mapping processes and maintaining thorough, up-to-date documentation to ensure streamlined workflows and scalable continuous improvement.

Who we are :

ARI (Applied Research Institute) works with academia, industry, and government to create a hub of national security innovation that helps solve critical defense priorities. ARI connects regional, state and national partners through a variety of means including convening research and business teams to solve emerging technical challenges for the U.S. Department of Defense. ARI is focused on hypersonics, cyber-physical systems, trusted microelectronics, artificial intelligence and 5G. Learn more at

Required Qualifications to Apply :

• United States Citizenship
• Experience: 1-2 years of experience as a Salesforce Jr. Administrator or related role.
• Certifications: Salesforce Administrator certification preferred.
• Technical Skills: Strong understanding of Salesforce fundamentals, including user management, data management, reporting, and configuration.
• Problem-solving: Ability to troubleshoot and resolve technical issues efficiently.
• Communication: Excellent communication skills, both written and verbal, to effectively interact with team members and end-users.
• Attention to Detail: Meticulous attention to detail to ensure data accuracy and system integrity.
• Adaptability: Ability to adapt to changing business needs and learn new Salesforce features.
• Ability to obtain a DoD Secret level clearance or other government agency equivalent

Benefits :

ARI rewards successful contributors and delivers a high level of job satisfaction. Additional benefits include:

• A highly competitive salary
• 401k (ARI provides 5% non-elective Employee Eligible Compensation, as well as providing an elective Safe Harbor match of up to 4% of Employee Contribution)
• Health, Dental, and Vision insurance coverage. IN3 pays 90% of plan costs for individuals and 80% for families
• Employer-provided short-term, long-term disability, and life insurance
• 4 weeks PTO to start, 5 weeks after 2 years consecutive employment; 10 sick days in addition to PTO
• 14 company holidays

Job Type: Full-time

Salary: $65,000 - $75,000 annually

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Company's website:

Benefit Conditions:

• Only full-time employees eligible

Please send your resume to hr@theari.us and reference the position number H24-024

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Salesforce: 1 year (Required)

License/Certification:

• Certified Salesforce Administrator (Required)

Work Location: Hybrid remote in Indianapolis, IN 46202

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